As the largest real estate agency in Indiana, The F.C. Tucker Company needed to provide a collaborative email and productivity platform for more than 1,500 agents across 56 offices and 18 franchises. Google Workspace enables faster access to data for realtors, enabling quicker decisions for customers. Work that used to take 15 to 20 days can now be done in real time.
Google Workspace Results
Increases corporate email adoption from 25% to 90%
• Centralizes communications for 1,500 agents across 56 offices and 10
• Achieves 99.9% email system uptime with Gmail
• Streamlines onboarding processes for new agents
• Enhances marketing performance through Google Forms
• Provides 99.92% project success rate, .08% attributed to corrupt messages
Solution: Collaboration & Productivity
Workload: Work Transformation
"Google Workspace, with the help of 66degrees, has completely transformed our business, helping us support our agents and franchises across the state and further positioning us as the premier agency to work with in Indiana." - Nadeem Muhammed, Vice President of Digital Marketing and Technologies, The F.C. Tucker Company
The F.C. Tucker Company is the largest independent real estate company in Indiana with $4 billion in sales, and recently celebrated its 100th anniversary. To remain a leader in the field and better prepare its agents for success, the agency deployed Google Workspace with the help of Google Cloud Premier Partner 66degrees. Google Workspace had an immediately positive impact on collaboration among the 56 offices and 10 franchises that adopted the solution.
After consistently experiencing outages using its legacy email solutions, F.C. Tucker now enjoys 99.9 percent uptime with Gmail, and the solution has greatly reduced the number of miscommunications. In addition to eliminating on-premises server infrastructure with a cloud-based solution, Google Cloud helped F.C. Tucker enable multi-factor authentication and single sign-on for a more secure environment.
Google Forms helps F.C. Tucker with its planning for philanthropic activities and its award ceremonies, while agents use the solution to collaborate with the marketing department. Agents also use Drive to keep all of the various files pertaining to a given house sale or customer in one place, which further assists the F.C. Tucker team with productivity and data governance.
66degrees assisted in the deployment, providing a seamless implementation that quickly enabled 90 percent adoption among agents. The company continues to support F.C. Tucker in its communications needs as the agency strives toward 100 percent adoption.
The next step for F.C. Tucker is to further improve business efficiency with Google Data Analytics and 66degrees Data Insights package.
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*Google Workspace was formerly known as G Suite prior to Oct. 6, 2020.