Third-Party Subprocessors
Google and its affiliates engage the third-party entities in the table below to perform limited activities in connection with the Google Workspace and Cloud Identity Services. The table shows what activity each entity performs and indicates if an entity is only relevant to a specific Service. More information about each activity is provided directly below. This explains the limited processing of Customer Data the entity is authorized to perform.
Technical Support: Customer-initiated technical support:
- in the case of Google Workspace Services as described in the Google Workspace Technical Support Service Guidelines
- in the case of Cloud Identity Services as described in the Cloud Identity Technical Support Services Guidelines
The Subprocessor does not have access to Customer Data stored or processed by the Services. The Subprocessor only has access to Customer Data if Customer explicitly elects to share Customer Data in the course of a support case (e.g. screenshots).
| Entity name | Relevant Service(s) | Activity | Country where processing is performed | Registered address | Country of registration | Company number | Parent company |
| CallPoint New Europe EAD d/b/a Telus International Europe | All Google Workspace and Cloud Identity Services | Technical Support | Bulgaria | 1000 Sofia, Triaditsa district, 1 Alabin Str., TELUS Tower Bulgaria | Bulgaria | 175138361 | TELUS International (U.K.) Ltd. |
| Cognizant Worldwide Limited (formerly listed as Cognizant Technology Solutions U.S. Corporation) | All Google Workspace and Cloud Identity Services | Technical Support | Argentina, India and Ireland | 1 Kingdom Street, Paddington Central, London, W2 6BD | United Kingdom | 7195160 | Cognizant Technology Solutions U.S. Corporation |
| EPAM Systems, Inc. | All Google Workspace and Cloud Identity Services | Technical Support | Australia, Mexico, Switzerland and the United States of America | 41 University Dr #202, Newtown, PA 18940 | United States of America | 3604150 | N/A |
| EPAM Systems Japan G.K. | All Google Workspace and Cloud Identity Services | Technical Support | Japan | Roppongi Denki Building 7F, 6-1-20 Roppongi, Minato-Ku, Tokyo 106-0032 Japan | Japan | 0104-03-018863 | EPAM Systems, Inc. |
| Fujitsu Communication Services Limited | All Google Workspace and Cloud Identity Services | Technical Support | Japan | 4-5, Minatomirai 4-chome, Nishi-ku, Yokohama City, Kanagawa, JAPAN Postal code: 220-0012 | Japan | 0107-01-010715 | Fujitsu Limited |
| Infosys Limited | All Google Workspace and Cloud Identity Services | Technical Support | India, Japan, Mexico and United States of America | 2400 N Glenville Dr Suite C150 Richardson TX 75082 United States | United States of America | 58-1760235 (Tax ID) | Infosys Limited |
| PVP Inc | All Google Workspace and Cloud Identity Services | Technical Support | Japan | 2-6-11 Shibakouen, Minato-ku, Tokyo, Japan ZIP 105-0011 | Japan | 0118-01-025525 | N/A |
| Webhelp Malaysia SDN. BHD (formerly listed as Sellbytel Services Malaysia Sdn. Bhd.) | All Google Workspace and Cloud Identity Services | Technical Support | Malaysia | Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak Exchange 55188, Kuala Lumpur, Malaysia. | Malaysia | 976878-T | Webhelp Holding Germany GmbH |
| Sutherland Global Services Bulgaria EOOD | All Google Workspace and Cloud Identity Services | Technical Support | Bulgaria | 82, Patriarch Evtimii Blvd. 82, fl.1, Sofia 164 | Bulgaria | 200182310 | SGS Cayman, L.P. |
| Sutherland Global Services Inc. | All Google Workspace and Cloud Identity Services | Technical Support | Colombia and Mexico | 1160 Pittsford Victor Rd, Pittsford, New York 14534 | United States of America | 16-1287080 (Tax ID) | Sutherland Global Holdings Inc. |
| TELUS International Ireland (formerly listed as VoxPro Limited) | All Google Workspace and Cloud Identity Services | Technical Support | Ireland | Voxpro House, Unit 6, Riverview Business Park, Blackrock, Cork | Ireland | 390162 | TELUS International Ireland Outsourcing Services Limited |
| Transactel International Services Limited | All Google Workspace and Cloud Identity Services | Technical Support | El Salvador, Guatemala and the Philippines | 171, Old Bakery Street, Valletta, Malta | Malta | C 96117 | TELUS International Ireland Outsourcing Services Limited |
| Webhelp Holding Germany GmbH | All Google Workspace and Cloud Identity Services | Technical Support | Japan, Peru, Romania, Spain and United States of America | Tullnaustrasse 20, 90402, Nuremberg | Germany | HRB 37006 | Webhelp SAS |
Affiliates of Third-Party Subprocessors
| Cognizant Worldwide Limited Affiliates | |||||||
| Entity name | Relevant Service(s) | Activity | Country where processing is performed | Registered address | Country of registration | Company number | Parent company |
| Cognizant Technology Solutions Argentina S.R.L. | All Google Workspace and Cloud Identity Services | Technical Support | Argentina | Moreno 877, 6th floor, City of Buenos Aires, Argentina | Argentina | 1780740 | Cognizant Technology Solutions Corporation |
| Cognizant Technology Solutions India Private Limited | All Google Workspace and Cloud Identity Services | Technical Support | India | No. 5/535, Old Mahabalipuram Road, Okkiyam Thoraipakkam Chennai - 600 097, Tamil Nadu | India | U72300TN1994PTC026590 | Cognizant Technology Solutions U.S. Corporation |
| Cognizant Technology Solutions Ireland Limited | All Google Workspace and Cloud Identity Services | Technical Support | Ireland | Block F3, Dunluce House, Eastpoint Business Park, Alfie Byrne Road, Dublin 13 | Ireland | 358105 | Cognizant Technology Solutions U.S. Corporation |
| EPAM Systems, Inc. Affiliates | |||||||
| Entity name | Relevant Service(s) | Activity | Country where processing is performed | Registered address | Country of registration | Company number | Parent company |
| EPAM Systems (Australia) Pty Ltd | All Google Workspace and Cloud Identity Services | Technical Support | Australia | 33 Lexington Drive, Zhen Building, Level 2, Suite 2.14, Bella Vista, NSW 2153, Australia | Australia | 166668293 | EPAM Systems, Inc. |
| EPAM Systems Mexico S. de R.L. de C.V. | All Google Workspace and Cloud Identity Services | Technical Support | Mexico | Av. Americas 1254, 20th and 21st floors, Country Club, Guadalajara, Jalisco, Mexico 44610 | Mexico | ESM1503137K9 (Tax ID) | EPAM Systems, Inc. |
| EPAM Systems (Switzerland) GmbH | All Google Workspace and Cloud Identity Services | Technical Support | Switzerland | Boulevard Lilienthal 2, Glattpark (Opfikon) 8152, Switzerland | Switzerland | CHE-114.898.319 | EPAM Systems, Inc. |
| Infosys Limited Affiliates | |||||||
| Entity name | Relevant Service(s) | Activity | Country where processing is performed | Registered address | Country of registration | Company number | Parent company |
| Infosys Limited | All Google Workspace and Cloud Identity Services | Technical Support | Japan | 1-6-3 Roppongi, Minato-ku, Tokyo 106-0032 Izumi Garden Wing | Japan | 470015006268 | Infosys Limited |
| Infosys Limited | All Google Workspace and Cloud Identity Services | Technical Support | India | 44, Infosys Avenue Electronics City, Hosur Road, Bengaluru 560 100, India | India | AAACI4798L | Infosys Limited |
| Infosys Technologies S. de R. L. de C. V | All Google Workspace and Cloud Identity Services | Technical Support | Mexico | Boulevard Díaz Ordaz # 130, Corporativo Santa María Piso 18 Monterrey, Nuevo León, C.P. 64650, México | Mexico | ITE0706203X7 (Tax ID) | Infosys Limited |
| Sutherland Global Services Inc. Affiliates | |||||||
| Entity name | Relevant Service(s) | Activity | Country where processing is performed | Registered address | Country of registration | Company number | Parent company |
| SGS COLOMBIA HOLDING S.A.S | All Google Workspace and Cloud Identity Services | Technical Support | Colombia | Carrera 77 #68-11, Pi 2, Of 408, Barranquilla, Colombia | Colombia | 900.641.706-6 (Tax ID) | SGS Cayman, L.P. |
| SGS Holding de Mexico, S. de R.L. de C.V. | All Google Workspace and Cloud Identity Services | Technical Support | Mexico | Av. Prolongacion Dr. Cantu 2777, Pisos 4, 6 y 7, Col. Los Doctores, Monterrey, Nuevo Leon, Mexico. 64710 | Mexico | SHM060316I52 (Tax ID) | Sutherland Global Services Inc. |
| SGS Labor de Mexico, S. de R.L. de C.V. | All Google Workspace and Cloud Identity Services | Technical Support | Mexico | Av. Prolongacion Dr. Cantu 2777, Pisos 4, 6 y 7, Col. Los Doctores, Monterrey, Nuevo Leon, Mexico. 64710 | Mexico | SLM060317LU3 (Tax ID) | SGS Holding de Mexico, S. de R.L. de C.V. |
| Transactel International Services Limited Affiliates | |||||||
| Entity name | Relevant Service(s) | Activity | Country where processing is performed | Registered address | Country of registration | Company number | Parent company |
| TELUS International Philippines, Inc. | All Google Workspace and Cloud Identity Services | Technical Support | Philippines | 31. Floor Discovery Centre, 25 ADB Ave. Ortigas Center, Pasig City, Philippines | Philippines | A200105382 | Ambergris Solutions, Inc. |
| Transactel El Salvador, S.A. de C.V. | All Google Workspace and Cloud Identity Services | Technical Support | El Salvador | Calle Chiltiupan y 17 Avenida Norte; Torre Transactel; Plaza Merliot; La Libertad; Santa Tecla; El Salvador | El Salvador | 0614-310506-103-7 (Tax ID) | Transactel International Services Limited |
| Transactel, Sociedad Anonima | All Google Workspace and Cloud Identity Services | Technical Support | Guatemala | 18 calle 25-86 zona 10 Edificio Torre Pradera nivel 2. Guatemala, Guatemala | Guatemala | 4017225-2 (Tax ID) | Transactel International Services Limited |
| Webhelp Holding Germany GmbH Affiliate | |||||||
| Entity name | Relevant Service(s) | Activity | Country where processing is performed | Registered address | Country of registration | Company number | Parent company |
| Webhelp Japan KK | All Google Workspace and Cloud Identity Services | Technical Support | Japan | Tokyo Building Club, 11F, 3-2-6 Kasumigaseki, Chiyudo-ku, Tokyo | Japan | 0100-01-207779 | Webhelp SAS |
| Webhelp SAC Peru | All Google Workspace and Cloud Identity Services | Technical Support | Peru | Avenida Víctor Andrés Belaúnde No. 280, Int. 3, Urb. El Rosario, distrito de San Isidro, provincia departamento de Lima, Perú | Peru | 20606433329 | Webhelp Spain Holding S.l. |
| WEBHELP ROMANIA SRL | All Google Workspace and Cloud Identity Services | Technical Support | Romania | Str. Dr. Iacob Felix, nr.63-69, et.2, sector 1, București | Romania | J40/14080/04.09.2006 | Webhelp SAS |
| WEBHELP SPAIN BUSINESS PROCESS OUTSOURCING, S.L.U. (formerly known as SELLBYTEL GROUP S.L.) | All Google Workspace and Cloud Identity Services | Technical Support | Spain | Avenida Diagonal 197, 08018 Barcelona | Spain | B59829382 | Webhelp Spain Holding S.l. |
| Webhelp Americas LLC | All Google Workspace and Cloud Identity Services | Technical Support | United States of America | 80 SW 8th Street, Suite 2900, Miami, FL 33130 | United States of America | 83-1454340 (Tax ID) | Webhelp Holding Germany GmbH |
Google Group Subprocessors
Google engages the Google Affiliates in the table below to perform limited activities in connection with the Google Workspace and Cloud Identity Services. The table shows what activity each entity performs and indicates if an entity is only relevant to a specific Service. More information about each activity is provided directly below. This explains the limited processing of Customer Data the entity is authorized to perform.
Data Center Operations: Operates and maintains the Google data center and equipment that stores Customer Data. The Subprocessor does not require access to Customer Data to perform this activity.
Service Maintenance: Software and systems engineering, maintenance and troubleshooting. In the course of performing this activity the Subprocessor may require limited, authorized access to Customer Data e.g. to remediate technical issues.
Technical Support: Customer-initiated technical support:
- in the case of Google Workspace as described in the Google Workspace Technical Support Service Guidelines
- in the case of Cloud Identity Services as described in the Cloud Identity Technical Support Services Guidelines
In the course of performing this activity, the Subprocessor may require limited, authorized access to Customer Data to respond to Customer-initiated requests.
The ultimate parent company for all Google Group Subprocessors listed below is Google LLC, which is itself a subsidiary of Alphabet Inc.
| Entity name | Relevant Service(s) | Activity | Country where processing is performed | Registered address | Country of registration | Company number |
| Google Argentina S.R.L. | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
Argentina | Alicia M. De Justo 350, 2º Floor Dique IV, Puerto Madero Buenos Aires, Argentina, C1107AAH | Argentina | IGJ 1766627 |
| Google Australia Pty Ltd. | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
Australia | Tower One - International Towers Sydney Level 46, 100 Barangaroo Avenue Barangaroo, Australia, NSW 2000 | Australia | 102 417 032 |
| Crystal Computing SRL | All Google Workspace and Cloud Identity Services | Data Center Operations | Belgium | Zone Industrielle de Ghlin Baudour Sud Rue de Ghlin 100 Baudour, Belgium, 7331 | Belgium | 0883.073.944 |
| Google Belgium NV | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
Belgium | Etterbeekstesteenweg 180 Brussels, Belgium, 1040 | Belgium | 878 065 378 |
| Google Brasil Internet LTDA. | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
Brazil | Avenida Brigadeiro Faria Lima nº 3.477 17º, 18º, 19º e 20º andares Torre Sul Itaim Bibi, São Paulo, Estado de São Paulo, Brazil, Cep 04538-133 | Brazil | 35.219.399.204 |
| Google Cloud Brasil Computação e Serviços de Dados Ltda. | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
Brazil | Avenida Brigadeiro Faria Lima 3729, 4o e 5o andares Itaim Bibi, São Paulo, SP, Brazil, CEP 04538-905 | Brazil | 35.229.923.517 |
| Google Canada Corporation | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
Canada | 1741 Lower Street, Suite 600 Halifax, CAN_NS, Canada, B3J 0J2 | Canada | 3333676 |
| Google Chile Limitada | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
Chile | Avda. Andres Bello 2711 Suite 1701 Las Condes, Santiago, Chile | Chile | 76.714.140-8 (Tax ID) |
| Inversiones y Servicios Dataluna Limitada | All Google Workspace and Cloud Identity Services | Data Center Operations | Chile | Avda. Andres Bello 2711 Suite 1701 Las Condes, Santiago, Chile | Chile | 76.117.026-0 (Tax ID) |
| Dapsi International ApS | All Google Workspace and Cloud Identity Services | Data Center Operations | Denmark | Prinsessens Kvarter 10 Fredericia, Denmark, DK-7000 | Denmark | 37246433 |
| Tuike Finland Oy | All Google Workspace and Cloud Identity Services | Data Center Operations | Finland | Ensontie 1 Hamina, Finland, 49420 | Finland | 2206071-7 |
| Google Cloud France SARL | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
France | 8 Rue de Londres Paris, France, 75009 | France | 881 721 583 |
| Google France SARL | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
France | 8 Rue de Londres Paris, France, 75009 | France | 443 061 841 |
| Google Germany GmbH | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
Germany | ABC-Strasse 19 Hamburg, Germany, 20354 | Germany | HRB 86891 |
| Google (Hong Kong) Limited | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
Hong Kong | 14th Floor, One Taikoo Place 979 King's Road Quarry Bay Hong Kong, Hong Kong | Hong Kong | 899340 |
| Google India Pvt. Ltd. | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
India | No. 3, RMZ Infinity – Tower E Old Madras Road 4th & 5th Floors Bangalore, India, 560 016 | India | U72900KA2003PTC033028 |
| GOC Services India Private Limited | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
India | Meenakshi Technova Survey No.116,117,119,128/AA, 129, Road No.2, Financial District, Nanakramguda Serilingampally Mandal Hyderabad (TG), India, 500032 | India | U72900TG2019FTC129995 |
| Google Cloud EMEA Limited | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
Ireland | 70 Sir John Rogersons Quay Dublin , Ireland, 2 | Ireland | 660412 |
| Google Ireland Ltd. | All Google Workspace and Cloud Identity Services |
Data Center Operations Service Maintenance Technical Support |
Ireland | Gordon House, Barrow Street Dublin, Ireland, 4 | Ireland | 368047 |
| Google Israel Ltd. | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
Israel | Electra Tower 98 Yigal Alon Street Tel Aviv, Israel, 6789141 | Israel | 513695478 |
| Google Italy S.r.l. | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
Italy | Via Federico Confalonieri 4 Milano, Italy | Italy | 3660670963 |
| Google Cloud Japan G.K. | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
Japan | Roppongi Hills Mori Tower, 10-1 Roppongi 6-chome, Minato-ku Tokyo, Japan, 106-6126 | Japan | 0100-03-022051 |
| Google Japan G.K. | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
Japan | Shibuya Stream, 21-3, Shibuya 3-chome, Shibuya-ku Tokyo, Japan, 150-0002 | Japan | 0104-01-089234 |
| Google Korea, LLC. | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
South Korea | 22nd Floor Gangnam Finance Center 152 Teheran-ro, Gangnam-gu Seoul, Korea, 06236 | South Korea | 110114-0047545 |
| Google Netherlands B.V. | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
Netherlands | Claude Debussylaan 34, 15th Floor Amsterdam, Netherlands, 1082 MD | Netherlands | 34198589 |
| Green Box Computing B.V. | All Google Workspace and Cloud Identity Services | Data Center Operations | Netherlands |
Oostpolder 4 Eemshaven, Netherlands, 9979 XT |
Netherlands | 58465197 |
| Google New Zealand Limited | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
New Zealand | Level 27, Lumley Centre 88 Shortland Street Auckland, New Zealand | New Zealand | 1786635 |
| Google Cloud Poland Sp. z o.o. | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
Poland | ul. Emilii Plater no. 53 Warsaw, Poland, 00-113 | Poland | 0000840059 |
| Google Poland SP.z.o.o. | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
Poland | ul. Emilii Plater no. 53 Warsaw, Poland, 00-113 | Poland | 0000240611 |
| Google Asia Pacific Pte Ltd. | All Google Workspace and Cloud Identity Services |
Data Center Operations Service Maintenance Technical Support |
Singapore | 8 Marina Boulevard #05-02 Marina Bay Financial Centre Singapore, Singapore, 018981 | Singapore | 200817984R |
| Google Spain, S.L.U. | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
Spain | Plaza Pablo Ruiz Picasso 1 Torre Picasso, Planta 26 Madrid, Spain, 28020 | Spain | B-63272603 |
| Google Sweden AB | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
Sweden | Kungsbron 2 Stockholm, Sweden, 111 22 | Sweden | 556656 – 6880 |
| Google Switzerland GmbH. | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
Switzerland | Brandschenkestrasse 110 Zurich, Switzerland, 8002 | Switzerland | CHE-110.474.423 |
| Charter Investments Limited | All Google Workspace and Cloud Identity Services | Data Center Operations | Taiwan | 15/F, 168 Dunhua North Road, Songshan District Taipei, Taiwan, 105 | Taiwan | 53104757 |
| Google Taiwan Limited | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
Taiwan | 15F., No. 168, Dunhua N. Rd. Songshan Dist. Taipei City, Taiwan R.O.C., 105 | Taiwan | 54670929 |
| Google UK Ltd. | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
United Kingdom | Belgrave House, 76 Buckingham Palace Road London, United Kingdom, SW1W 9TQ | United Kingdom | 3977902 |
| Design, LLC | All Google Workspace and Cloud Identity Services | Data Center Operations | United States of America | Corporation Service Company 251 Little Falls Drive Wilmington DE, 19808, United States | United States of America | 3888193 |
| GOC International LLC | All Google Workspace and Cloud Identity Services |
Service Maintenance Technical Support |
United States of America | 251 Little Falls Drive Wilmington DE, 19808, United States | United States of America | 7119843 |
| Google LLC | All Google Workspace and Cloud Identity Services |
Data Center Operations Service Maintenance Technical Support |
United States of America | Corporation Service Company 251 Little Falls Drive Wilmington, DE, United States, 19808 | United States of America | 3582691 |
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