Google Workspace Technical Support Services Guidelines

This is not the current version of this document and is provided for archival purposes. View the current version here.

The following technical support services guidelines ("Guidelines") apply to support services for Google Workspace Services ("Services"), except for the services and editions identified in Section 5 (Excluded Services and Editions) below that are not eligible for support services. Capitalized terms not defined herein have the meaning set forth in the agreement that governs Customer's use of Google Workspace Services ("Agreement").