Services Summary

Unless otherwise stated, the Google Workspace (formerly known as G Suite) services below are covered by the Google Workspace Services Schedule to the Google Cloud Master Agreement or other agreement under which Google agrees to provide the relevant services (“Google Workspace Agreement”). Certain services or editions below may be subject to Service Specific Terms that can be found at https://workspace.google.com/terms/service-terms/.

Google Workspace Services:

Core Services

  • "Client-Side Encryption" is a feature that allows an organization to use its own encryption keys to encrypt the applicable Customer Data input into certain Core Services, as described at https://support.google.com/a/answer/10741897 or a successor URL.
  • "Cloud Identity Services" are the services described at https://cloud.google.com/terms/identity/user-features.html or a successor URL.
  • "Currents" is a web-based service that allows End Users to share links, videos, pictures, and other content with others within the same Google Workspace domain, and to view and interact with content shared with them by others within that same domain. End Users can also create and join communities to have conversations with others within the same domain who share their interests. If Currents is used to share content or interact with others outside the End User’s Google Workspace domain, Currents will not be included in the Core Services to the extent of such use.
  • "Enterprise Data Regions" is a web-based tool that allows Administrators to apply data region policy settings to certain regions for all or a selected subset of End Users for certain primary data-at-rest (including backups) within Customer Data, as described at https://support.google.com/a/answer/9223653.
  • "Gmail" is a web-based e-mail service that allows an organization to run its e-mail system using Google’s systems. It provides the capability to access an End User's inbox from a supported web browser, read mail, compose, reply to, and forward mail, search mail, and manage mail through labels. It provides filtering for spam and viruses, and allows Administrators to create rules for handling messages containing specific content and file attachments or routing messages to other mail servers. Rules can be set up by group or the Customer (all domains).
  • "Google Calendar" is a web-based service for managing personal, corporate/organizational, and team calendars. It provides an interface for End Users to view their calendars, schedule meetings with other End Users, see availability information for other End Users, and schedule rooms and resources.
  • "Google Cloud Search" is a web-based service that provides End Users with search and assist capabilities for content within certain Core Services for Google Workspace and third party data sources (as applicable). Google Cloud Search also provides End Users with useful and actionable information and recommendations.
  • "Google Contacts" is a web-based service that allows End Users to import, store, and view contact information, and create personal groups of contacts that can be used to email many people at once.
  • "Google Docs," "Google Sheets," "Google Slides," and "Google Forms" are web-based services that enable End Users to create, edit, share, collaborate, draw, export, and embed content on documents, spreadsheets, presentations, and forms.
  • "Google Drive" provides web-based tools enabling End Users to store, transfer, and share files, and view videos.
  • "Google Groups for Business" is a web-based service that allows End Users and website owners to create and manage collaborative groups. End Users can have email discussions and share documents, calendars, sites, and folders with the members of a group. They also have the ability to view and search group discussion archives. Google Groups for Business is not available for Customers of Google Workspace (Free).
  • "Google Chat" and "Google Meet" are web-based services that allow for real time communication between End Users. Google Chat provides an enhanced chat messaging and group collaboration platform that allows content integrations with select third-party services. Google Meet provides enhanced small-scale and large capacity video meetings, including dial-out and dial-in calling (carrier fees may apply). Google Workspace Business Standard, Google Workspace Business Plus, and Google Workspace Enterprise Customers may enable meeting recordings with Google Meet. Google Meet recording usage is limited to 80 hours retained per End User averaged across all in-domain users with Google Workspace Enterprise licenses. Administrators can choose which services are enabled for the domain. Calling in Google Meet is provided by the entities listed at the following URL: https://workspace.google.com/terms/service-terms/meet-telephony/providers.html. Emergency calling is not supported for Google Meet calling features.
  • "Google Jamboard" is a web-based service that allows End Users to create, edit, share, collaborate, draw, export, and embed content within a document.
  • "Google Keep" is a web-based service that enables End Users to create, edit, share, and collaborate on notes, lists, and drawings.
  • "Google SIP Link" allows Customer to connect their carrier service to Google Voice functionality through Customer’s own third party Session Border Controller and carrier trunk, but is provided separately from (and does not require the purchase of) Google Voice. Google SIP Link enables Customer to use Google Voice’s enhanced software features, such as voicemail transcription, ring groups, and call forwarding, while maintaining Customer's existing carrier relationship and internal telephony routing equipment and solutions. Google SIP Link is only available in countries listed at https://support.google.com/a?p=sipcountries or a successor URL. Additional fees apply to use of Google SIP Link.
  • "Google Sites" allows an End User to create a site through a web-based tool, and then share the site with a group of other End Users or publish the site to the entire company or the world. The site owner can choose who can edit a site and who can view the site.
  • "Google Tasks" is a web-based service that enables End Users to create, edit and manage their tasks.
  • "Google Vault" is a web-based service that provides search and export capabilities for Google Drive and Gmail. For Gmail, Google Vault provides Customers with the ability to search across the entire domain, to archive data and create retention and disposition rules based on content, and eDiscovery capabilities which allow a Customer to create matters and preserve this data for legal hold purposes. Customers must continue to use/purchase Google Vault for Google to retain archived data. If Gmail is enabled for an End User account, that user’s on the record Google Chat history can be searched, exported, retained, and preserved.
  • "Google Voice" is an admin-managed IP-based telephony service. It allows Customers to assign and manage phone numbers for use by End Users in their organization. End Users can make and receive calls using their assigned numbers; additional functionalities are also available for use in connection with inbound and outbound calling, including the dialing of emergency numbers for End Users using two-way dialing. Google Voice is provided by Google Affiliates as described in the Google Voice Service Specific Terms. Google Voice is only available in countries listed at https://support.google.com/a/answer/9206529 or a successor URL. Additional fees apply to use of Google Voice.
  • "Google Workspace Assured Controls" allows Customers to geographically limit Google support actions related to their Customer Data.
  • "Google Workspace Migrate" is an admin-managed on-premise service for migrating End User data to Customer’s Google Workspace Account.
  • "Meet Global Dialing" supports expanded dial-in and dial-out calling in Google Meet video meetings.
  • "Workspace Additional Storage" allows Customers to increase their total amount of pooled storage available.
  • "Workspace Add-Ons" are, collectively, Google SIP Link, Google Voice, Google Workspace Assured Controls, Workspace Additional Storage, Meet Global Dialing, and Enterprise Data Regions.
  • Search and intelligence features enable enhanced search and retrieval across all services, providing cross-product content search and automatic categorization of content for use in active services.

Other Services

  • "AppSheet" is a web-based platform, generally available at https://www.appsheet.com, that allows organizations to create and host applications without the need to write complicated or excessive code. For resellers, distributors, or suppliers of the Services, AppSheet is a Restricted Service under the Google Cloud Partner Advantage program.

Google Workspace Editions / SKUs:

Information about storage provided under each Google Workspace edition / SKU is available at https://support.google.com/a?p=storage_by_edition.

G Suite Basic

  • "G Suite Basic" is an edition of Google Workspace comprised of all of the Google Workspace Services except Client-Side Encryption, Google Vault, Google Cloud Search, Google Workspace Migrate, and the Workspace Add-Ons.

G Suite Business

  • "G Suite Business" is an edition of Google Workspace comprised of all the Google Workspace Services except Client-Side Encryption and the Workspace Add-Ons (other than Enterprise Data Regions, which is included).

Google Workspace Business Starter

  • "Google Workspace Business Starter" is an edition of Google Workspace comprised of all of the Google Workspace Services except Client-Side Encryption, Google Vault, Google Cloud Search, Google Workspace Migrate, and the Workspace Add-Ons. Google Workspace Business Starter Customers are limited to a maximum of 300 End Users.

Google Workspace Business Standard

  • "Google Workspace Business Standard" is an edition of Google Workspace comprised of all the Google Workspace Services except Client-Side Encryption, Google Vault, Google Cloud Search, and the Workspace Add-Ons. Google Workspace Business Standard Customers are limited to a maximum of 300 End Users.

Google Workspace Business Plus

  • "Google Workspace Business Plus" is an edition of Google Workspace comprised of all the Google Workspace Services except Client-Side Encryption, Google Cloud Search, and the Workspace Add-Ons. Google Workspace Business Plus Customers are limited to a maximum of 300 End Users.

Google Workspace Enterprise Starter

  • "Google Workspace Enterprise Starter" is an edition of Google Workspace comprised of all the Google Workspace Services except Client-Side Encryption, Google Vault, Google Cloud Search, and the Workspace Add-Ons.

Google Workspace Enterprise Standard

  • "Google Workspace Enterprise Standard" is an edition of Google Workspace comprised of all the Google Workspace Services except Client-Side Encryption, Google Cloud Search, and the Workspace Add-Ons. Google Workspace Enterprise Standard also includes data loss prevention functionality for Gmail and Google Drive, and certain enhanced security and control features for Administrators (not including the Google Workspace Security Center, as described at https://support.google.com/a/answer/7492003?hl=en). Google Workspace Enterprise Standard will also allow for additional Gmail integration with other Google products, certain third-party archiving tools, and third-party OAuth applications.

Google Workspace Enterprise Plus (prior edition: G Suite Enterprise)

  • "Google Workspace Enterprise Plus" is an edition of Google Workspace comprised of all the Google Workspace Services except the Workspace Add-Ons (other than Enterprise Data Regions, which is included). Google Workspace Enterprise Plus also includes data loss prevention functionality for Gmail and Google Drive, additional search and assist capabilities for content within third party data sources (which are only available to customers with at least 500 End User licenses), enhanced security and control features for Administrators (including the Google Workspace Security Center, as described at https://support.google.com/a/answer/7492003?hl=en), and AppSheet Core (as described below). If a customer wishes to implement a trial, proof of concept evaluation, or deployment of third party data indexing in Cloud Search, then that customer must do so via a Cloud Search certified partner. Google Workspace Enterprise Plus will also allow for additional Gmail integration with other Google products, certain third-party archiving tools, and third-party OAuth applications.

Google Workspace for Education

  • Google Workspace for Education editions are exclusively limited to institutions that meet certain eligibility requirements (as described at https://support.google.com/a/answer/134628?sjid=2330997381971410080-NA).
  • "Google Workspace for Education Fundamentals" (prior edition: G Suite for Education) is a free edition of Google Workspace comprised of the Google Workspace Services except Client-Side Encryption, Currents, Google Cloud Search, Google Workspace Migrate, and the Workspace Add-Ons. This edition also includes Assignments, Classroom and Chrome Sync.
    • "Assignments" is an application for learning management systems that allows End Users to distribute, collect, and grade student work.
    • "Classroom" is a web-based service that allows End Users to create and participate in classroom groups. Using Classroom, students can view assignments, submit homework, and receive grades from teachers.
    • "Chrome Sync" is a feature that allows End Users to synchronize bookmarks, history, passwords, and other settings across all the devices where they are signed in to Chrome.
  • "Google Workspace for Education Standard" is an upgrade to Google Workspace for Education Fundamentals that is available at an additional cost, and requires a minimum purchase of End User licenses equal to the greater of: (a) the Customer’s full-time student enrollment or (b) 50 End User licenses. It includes additional features such as Enterprise Data Regions, advanced security controls, enhanced analytics, and Google Workspace Migrate.
  • "Google Workspace for Education Teaching and Learning Upgrade" is an upgrade to Google Workspace for Education Fundamentals that is available at an additional cost. It includes additional features for communication, collaboration, class management, and additional storage equal to 100GB times the number of End User licenses.
  • "Google Workspace for Education Plus" (prior edition: G Suite Enterprise for Education) is an upgrade to Google Workspace for Education Fundamentals that is available at an additional cost, and requires a minimum purchase of End User licenses equal to the greater of: (a) the Customer’s full-time student enrollment or (b) 50 End User licenses. It includes Enterprise Data Regions, advanced controls, enhanced analytics and search (but search and assist capabilities for content within third party data sources are only available to customers with at least 500 End User licenses), Google Workspace Migrate, and additional features for communication, collaboration, class management, and additional storage equal to 20GB times the number of End User licenses. If a customer wishes to implement a trial, proof of concept evaluation, or deployment of third party data indexing in Cloud Search, then that customer must do so via a Cloud Search certified partner.

Google Workspace Archived User

The “Archived User” offering for each Google Workspace or G Suite edition allows an organization to maintain End User Accounts for former End Users for Customer’s data archival purposes. The following editions of Google Workspace Archived User include Google Vault:

  • G Suite Business - Archived User
  • Google Workspace Business Plus - Archived User
  • Google Workspace Enterprise Standard - Archived User
  • Google Workspace Enterprise Plus - Archived User

Google Workspace Essentials Starter

  • "Google Workspace Essentials Starter" is a free edition of Google Workspace comprised of the services within the “Google Workspace Essentials” edition, but with different storage capacities. Customers will have a limit of 100 total End Users.

Google Workspace Essentials (prior editions: G Suite Essentials, Drive Enterprise)

  • "Google Workspace Essentials" is an edition of Google Workspace comprised of Google Calendar, Google Chat, Google Docs, Google Drive, Google Forms, Google Jamboard, Google Keep, Google Meet, Google Sheets, Google Sites, Google Slides, and Google Tasks and the following as used in conjunction with the foregoing Services: (a) Cloud Identity Management, (b) Google Contacts, and (c) Google Groups for Business.

Google Workspace Enterprise Essentials

  • "Google Workspace Enterprise Essentials" is an edition of Google Workspace comprised of the services within the "Google Workspace Essentials" edition, but with different storage capacities.

Google Workspace Enterprise Essentials Plus

  • "Google Workspace Enterprise Essentials Plus" is an edition of Google Workspace comprised of the services within the "Google Workspace Essentials" edition, but with: (a) data loss prevention functionality for Google Drive, Enterprise Data Regions, and certain enhanced security and control features for Administrators (including the Google Workspace Security Center, as described at https://support.google.com/a/answer/7492003?hl=en); and (b) different storage capacities.

Google Workspace Frontline

Customers may only allow End Users meeting certain eligibility requirements (as described at https://support.google.com/a/answer/10427827) to use Google Workspace Frontline editions.

  • "Google Workspace Frontline Starter" is an edition of Google Workspace comprised of all the Google Workspace Services except Client-Side Encryption, Google Vault, Google Cloud Search, Google Workspace Migrate, and the Workspace Add-Ons.
  • "Google Workspace Frontline Standard" is an edition of Google Workspace comprised of all the Google Workspace Services except Google Cloud Search, Google Workspace Migrate, and the Workspace Add-Ons. This edition also includes data loss prevention functionality for Gmail and Google Drive, and certain enhanced security and control features for Administrators (not including the Google Workspace Security Center described at https://support.google.com/a/answer/7492003?hl=en).

Google Workspace for Nonprofits

  • "Google Workspace for Nonprofits" is a free edition of Google Workspace comprised of the Google Workspace Services except Client-Side Encryption, Currents, Google Cloud Search, Google Workspace Migrate, and the Workspace Add-Ons. This edition also includes Classroom (as defined in “Google Workspace for Education Fundamentals” above) as a Core Service. Google Workspace for Nonprofits is exclusively limited to nonprofits that meet certain eligibility requirements (as described at https://support.google.com/nonprofits/answer/3215869?ref_topic=3247288).

Cloud Search Platform

  • "Cloud Search Platform" is an edition of Google Workspace comprised of Google Cloud Search and the following services for use in conjunction with Google Cloud Search: (a) Cloud Identity Management; (b) Google Contacts; and (c) Google Groups for Business. Cloud Search Platform provides search and assist capabilities for content within third party data sources.

AppSheet

  • "AppSheet Core" is an enhanced version of AppSheet, as described at https://about.appsheet.com/pricing/, that can be added at an additional cost to any edition of Google Workspace.

Workspace Add-Ons:

Google Voice and Google SIP Link

  • "Voice Starter" is a version of Google Voice that can be added at an additional cost to any edition of Google Workspace and that allows only up to 10 End Users in a single country.
  • "Voice Standard" is a version of Google Voice that can be added at an additional cost to any edition of Google Workspace and that supports any number of End Users in a single country. Voice Standard also includes Google SIP Link, deskphone compatibility, and multi-level auto-attendant features.
  • "Voice Premier" is a version of Google Voice that can be added at an additional cost to any edition of Google Workspace and that supports any number of End Users in multiple countries. Voice Premier also includes Google SIP Link, deskphone compatibility, multi-level auto-attendant features, and advanced reporting functionality.
  • "Google SIP Link Standard" is a version of Google SIP Link that can be added at an additional cost to any edition of Google Workspace and that supports any number of End Users in a single country. Google SIP Link Standard also includes deskphone compatibility and multi-level auto-attendant features.
  • "Google SIP Link Premier" is a version of Google SIP Link that can be added at an additional cost to any edition of Google Workspace and that supports any number of End Users in multiple countries. Google SIP Link Premier also includes deskphone compatibility, multi-level auto-attendant features, and advanced reporting functionality.

Google Workspace Assured Controls

  • "Google Workspace Assured Controls" is a separate SKU that can be added at an additional cost to the Google Workspace Enterprise Plus edition.

Meet Global Dialing

  • "Meet Global Dialing" is a separate SKU that can be added to any Google Workspace edition. There is no cost to subscribe to Meet Global Dialing, but usage is charged per minute.

Workspace Additional Storage

  • "Workspace Additional Storage" is a separate SKU that can be added at an additional cost to any edition of Google Workspace as long as that edition does not limit storage on a per-End User basis. Customers may increase their total amount of pooled storage available by 10TB for each Workspace Additional Storage subscription purchased. There is no limit to the number of Workspace Additional Storage subscriptions that may be purchased.

Enterprise Data Regions

  • "Enterprise Data Regions" is a separate SKU that can be added at an additional cost to the following editions of Google Workspace:
    • Google Workspace Business Standard
    • Google Workspace Business Plus
    • Google Workspace Enterprise Starter
    • Google Workspace Enterprise Standard
    • Google Workspace Enterprise Essentials
    • Google Workspace Frontline Starter
    • Google Workspace Frontline Standard

Additional Products:

Additional Products are not covered under the Google Workspace Agreement and are not Google Workspace Services. Use of Additional Products is subject to the Additional Product Terms that can be found at https://workspace.google.com/intl/en/terms/additional_services.html. Further, use of the following Additional Products is subject to additional terms as follows:

  • "Managed Google Play" is a platform provided by Google for Customer to use to manage Android devices provided or identified by the Customer that are used by its End Users. Customer can use Google Managed Play to provision applications on such devices from the managed Play Store. Use of Google Managed Play is subject to the terms at www.android.com/enterprise/terms.